Do not return product without first receiving a return authorization (RMA) from Elithion.
⇪Serial number and revision guideHow to find the serial number / software and hardware revision numbersThrough the GUI: Look at the top right of the GUI window: the serial number, software and hardware revisions are listed there. Looking at the Master:
The hardware rev level and unit's serial number are marked on the RS232 connector, in red permanent marker.
The first letter is the hardware revision level.
Description of hardware and software revisionsList of software and hardware revision changes.
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