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Support Options

Direct factory support of all Elithion products

Contact Elithion directly, first, for accurate, superior tech support: Elithion knows its own products better than anyone else.

We offer you multiple ways of receiving tech support directly from the factory, regardless of how your product was purchased.

Tech support is free during the first year since our sale of the BMS Master.

For systems that do not qualify for free tech support, Elithion charges for tech support at the following rates:

  • Technician level support: $ 12 per 15 minutes or portions thereof
  • Engineering level support: $ 50 per 15 minutes or portions thereof

Do not return product without first receiving a return authorization (RMA) from Elithion.


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Policies - Contact us - Mobile site Page published on Jan 10 2018.
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